Privacy Policy

Clan Digital ("we", "us", or "our") is committed to protecting the privacy and personal information of our clients, website visitors, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our website, services, and communications. This policy applies to both domestic and international users. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Company name
• Billing and payment-related details
• Any information submitted via contact forms, enquiry forms, or service agreements

b. Non-Personal Information

• Browser type and version
• Device information
• IP address
• Pages visited, time spent, and referral sources
• Cookies and usage data

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and manage our services
• Respond to enquiries and communicate with clients
• Process payments and invoices
• Improve website functionality and user experience
• Run marketing, promotional, and remarketing campaigns
• Comply with legal and regulatory obligations

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Analyze website traffic and performance
• Remember user preferences
• Improve marketing and advertising effectiveness

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing & Disclosure of Information

We do not sell or rent personal information. We may share information only in the following cases:

• With trusted third-party service providers (hosting, payment gateways, analytics, CRM tools)
• To comply with legal obligations or government requests
• To protect the rights, property, or safety of Clan Digital, our clients, or others
• With client consent

All third-party partners are required to maintain confidentiality and data protection standards.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, accounting, or contractual obligations

When data is no longer required, it is securely deleted or anonymized.

7. International Data Transfers

If you are accessing our services from outside our operating country, please note that your information may be transferred to, stored, and processed in other countries. We take appropriate measures to ensure data protection in accordance with applicable laws.

8. Your Rights

Depending on your location, you may have rights including:

• Accessing your personal data
• Requesting correction or updates
• Requesting deletion of your data
• Withdrawing consent for marketing communications

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review their respective privacy policies.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

Clan Digital reserves the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website. Continued use of our services indicates acceptance of the updated policy.

12. Contact Information

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact: